Privacy policy

Last updated: 28 August 2026.

The short version

Sortflare sorts pages inside your browser. The posts, captions and metrics it reads never leave your machine, with one exception you choose per clip: transcription. We do not sell data, we do not build advertising profiles, and we never ask for your social media password.

What the extension reads

On Instagram, TikTok, YouTube and Facebook, Sortflare reads the post lists those sites return to your own signed-in session — the same data the page itself displays. It is sorted and shown in a panel in your browser. It is not transmitted to us and it is not stored beyond the tab you are looking at.

What we store on our servers

• Your email address, to identify your account and send sign-in codes.
• Purchase state — plan, status, purchase date and a Stripe customer id. Card numbers are handled by Stripe and never reach us.
• Transcription usage — how many seconds you have transcribed this month, so the included allowance can be counted.

Transcription

When you press Transcribe, the extension downloads the clip in your browser and sends it to our server, which passes it to a speech-to-text provider (OpenRouter, routing to Groq or DeepInfra) and returns the text. The audio is held only for the length of that request and is not stored afterwards. Neither we nor the provider use it to train models. If you never press Transcribe, no media ever leaves your machine.

What the extension stores locally

Your settings, your licence state and a rolling log of which reader answered on each platform — used to diagnose breakages. All of it lives in your browser's extension storage. Clearing the extension's data or uninstalling it removes all of it.

Analytics

We run no third-party analytics, no advertising pixels and no session recording.

Your choices

Email privacy@sortflare.com to get a copy of your data or to have your account and everything attached to it deleted. Deletion is permanent and takes effect within 30 days.

Children

Sortflare is a professional research tool and is not directed at anyone under 16.

Changes

If this policy changes in a way that affects what we collect, the extension will tell you before the change takes effect.

Sortflare is not affiliated with or endorsed by Instagram, TikTok, YouTube or Facebook.